Take Advantage of the Flexibility of the Go CT Card

Express

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I-Bus Express

Tue May 07, 2019
Express Bus Service
Go CT card offers discounts for express passengers

The Go CT card is an account-based system that allows customers to deposit funds into a transportation account. Once your account has been created, simply ride any CTtransit or CTfastrak bus by tapping your Go CT card at the fare box. The value of your daily transportation will be deducted from your account at the close of the business day.

The flexibility of the Go CT card account means that users do not select any specific fare product, such as a 31-day Pass or 5-day Pass. You can add the fare value of a period pass to your Go CT account, and Fare Capping will ensure that you never exceed that value in any 31 day period. And, unlike a pass, if you have any unused value in your Go CT account at the end of the 31 day period, it will remain in your account until used.

With the new Go CT Card system, customers can take advantage of fare capping. Fare capping is a  pay-as-you-go system that guarantees you will not pay more than the lowest authorized fare for any period of travel, without having to pay the full cost of a pass in advance.

If you ride enough in any given time period to have earned a discount (days must be consecutive), your fare will be capped at that level. If you ride less, you pay for what you rode.

For passengers who ride CTtransit Express multi-zone buses, the Go CT Card introduces a new set of discounts based on daily 3, 5, and 7 day fare caps, similar to those available for local bus riders. These discounts are only be available through use of the Go CT Card.

Take a moment to review the video about using the Go Ct Card on CTtransit buses.

Please refer to the following table for the Express fare discounts available for Go CT card accounts:

3-Day Express

Zone 2 $16.00
Zone 3 $20.50
Zone 4 $25.00
Zone 5 $30.00

5-Day Express

Zone 2 $25.60
Zone 3 $32.80
Zone 4 $40.00
Zone 5 $48.00

7-Day Express

Zone 2 $32.50
Zone 3 $45.10
Zone 4 $55.00
Zone 5 $66.00

Senior / Disabled Go CT Card Accounts

The Go CT Reduced Fare ID card always provides the discounted fares you would receive with a multi-day pass, without any of the guesswork about which pass will give you the best value. Local and express reduced fare riders will also have access to 3-day, 5-day, 7-day and 31-day discounts not available with any other fare payment method.

Please refer to the following table for the Express fare discounts available for Go CT Reduced Fare ID card accounts:

3-Day Sr/Disabled Express

Zone 2 $8.00
Zone 3 $10.25
Zone 4 $12.50
Zone 5 $15.00

5-Day Sr/Disabled Express

Zone 2 $12.80
Zone 3 $16.40
Zone 4 $20.00
Zone 5 $24.00

7-Day Sr/Disabled Express

Zone 2 $17.60
Zone 3 $22.55
Zone 4 $27.50
Zone 5 $33.00

31-Day Sr/Disabled Express

Zone 2 $54.40
Zone 3 $69.70
Zone 4 $85.00
Zone 5 $102.00

Customers who have registered their accounts may check their account status online. Customers without internet access may call the CTtransit Go CT card help desk at 877-255-7433 or inquire about their account in-person at any CTtransit Customer Service and Sales outlet.

Learn more at www.goctcard.com.

Public Backed Service Expansions Now Underway!

New Bus Routes Available in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford

When the public talks, CT transit listens.

In March of this year, the Connecticut Department of Transportation implemented new bus routes, now serving communities in New Britain, Berlin, Meriden, Plainville, Southington, and Stamford. These new bus routes will bolster connectivity and amplify coverage throughout central Connecticut.

“Public transit is more than just a mode of transportation; it is a lifeline that connects individuals to career opportunities, businesses to customers, and communities to growth,” said General Manager of CT transit, Thomas Stringer. “A robust public transportation system is essential for driving economic impact and supporting local businesses.”

But wait, there’s more!

This service expansion is just the beginning of a series of upcoming expansions, totaling more than $18 million, proposed by Governor Ned Lamont and supported by local legislature. These new routes will provide greater access to a broader range of employment centers and career opportunities across the region, ultimately enhancing residents' career prospects and improving their quality of life.

 

“This major bus service expansion is the latest effort to connect customers with critical jobs, housing, and services while expanding opportunities for Transit Oriented Development (TOD)—allowing people to live and commute with ease,” said Connecticut Department of Transportation Deputy Commissioner Karen Kitsis. “CTDOT is grateful for the support of Governor Ned Lamont and the Connecticut General Assembly, which responded to customer needs by investing in the expansion of our transit system.”

These new routes were, in part, discovered through feedback from community members, frontline transit workers, and key government officials.

Public Service by the Numbers:

  • 4,300 community members surveyed online
  • 36 community events across Connecticut
  • 29 interviews with transit providers, councils of government, and transit district reps
  • 10 customer focus groups

CTDOT’s Customer Experience (CX) Action Plan team gathered this wealth of responses. Based on insights from those we serve, they lead the initiative to develop public transportation innovations throughout the state. This energized team will continue responding to the needs of the people—the customers and supporters of public transit—and propose new paths forward.

 

Pictured left to right: Samaia Hernandez, Alicia Leite, Lt. Gov. Susan Bysiewicz, Lisa Rivers, and Karen Kitsis.

“As Connecticut works to be a leader in delivering major new transit investments, including CTfastrak and CTrail Hartford Line, we recognize the support and input of our transit providers and customers across Connecticut,” said Connecticut Department of Transportation Public Transportation Bureau Chief Benjamin Limmer. “We look forward to launching new transportation services in communities across Connecticut in the months ahead.” 

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